This Privacy Policy explains how SAMYY TECH LLC ("we", "us"), the developer and operator of the Samyy SI platform, collects and processes information when you visit samyy.si or use the Samyy SI services.
1. Data controller
SAMYY TECH LLC, Tashkent, Uzbekistan. Contact: founder@samyy.si.
2. Information we collect
- Contact data you submit through the access request form: name, work email, company, CRM and telephony details.
- Customer content processed on behalf of customers: call recordings, transcripts, CRM records and webhook payloads.
- Technical data: IP address, request logs and API usage metrics needed to operate and secure the service.
3. How we use information
To respond to access requests, provide and support the service, bill for usage, maintain security, and comply with legal obligations. We do not sell personal data.
4. Customer content
For customer content we act as a data processor under the customer's instructions. Customer content is not used to train models shared with other customers. Retention periods are configured per workspace.
5. Sub-processors
We use cloud infrastructure, storage and AI model providers to deliver the service. A current list is available on request.
6. Retention
Access-request data is kept for up to 24 months. Customer content is retained according to workspace settings and deleted within 30 days after contract termination.
7. Your rights
You may request access, correction or deletion of your personal data by writing to founder@samyy.si. We respond within 30 days.
8. Changes
We may update this policy. Material changes will be published on this page with a new effective date.