These Terms of Service govern access to and use of the Samyy SI platform, APIs and related services (the "Service") provided by SAMYY TECH LLC, Tashkent, Uzbekistan.
1. Accounts
The Service is intended for business use. You are responsible for safeguarding API keys and for all activity under your workspace.
2. Subscriptions and billing
Plans are billed monthly or annually in advance. Usage beyond included AI-routed call minutes is billed at the published overage rate. Telecom carrier and SIP termination fees are billed separately by your provider.
3. Acceptable use
- You must have a lawful basis, including any required consent, to record and analyze calls.
- You may not use the Service for unsolicited mass calling, fraud, or to violate telecommunications regulations.
- You may not attempt to reverse-engineer, overload or bypass security controls of the Service.
4. Customer data
You retain all rights to your data. You grant us a limited license to process it solely to provide the Service.
5. Service levels
Uptime commitments apply as described for the selected plan. Service credits are the sole remedy for SLA breaches.
6. Intellectual property
Samyy SI, including its software, models and documentation, is proprietary to SAMYY TECH LLC.
7. Limitation of liability
To the maximum extent permitted by law, our aggregate liability is limited to the fees paid for the Service in the 12 months preceding the claim.
8. Governing law
These Terms are governed by the laws of the Republic of Uzbekistan. Disputes are resolved by the competent courts of Tashkent.